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Julie Miller-Phipps, president, Kaiser Permanente Southern California, Health Plan and Hospitals, presents her view of KP’s effective response to the COVID-19 crisis in an extensive Q & A article appearing in the Los Angeles Business Journal. The article, entitled “A View From The Pandemic’s Front Lines,” ran in the journal’s special healthcare issue. In it, Miller-Phipps addresses other topics related to the pandemic as well as issues affecting the healthcare industry as a whole. Miller-Phipps co-leads Kaiser Permanente’s expansive response to the coronavirus crisis in Southern California along with Ed Ellison, MD, executive medical director and chairman of the board, Southern California Permanente Medical Group. She takes a look back and a look forward in this interesting read. View it here [2].